1. Objectives/ Purpose and Application

  1. The purpose of these Terms of Use is to set forth the rights, obligations and responsibilities of Alchemi Lab Limited (hereinafter "Company" or "we", "us" and "our") and the Users or "you" and "your", concerning the Services. This User Agreement is a legal contract between Users and the Company, and accordingly, Users should read all the terms and conditions carefully as they affect the Users' legal rights, by accessing the Zolbo web Site or using the Services.
  2. By signing up to use an account through www.zolbo.ai or any other websites, pages, features or content, which the Company owns or operates, including its mobile applications or third party applications relying on such APIs and related services (collectively the "Zolbo Site"), the User agrees that it has read, understood, and accepted all of the terms and conditions contained in the User Agreement (including this Terms of Use, the User Guide and Privacy Policy), which shall constitute the entire agreement between the User (as subscriber, customer or user of the Services) and the Company (as owner, operator and/or offeror of the Services). Users may not pick and choose which terms apply to the Users. If Users do not agree with any of the terms in the User Agreement, Users must cease all access, stop using the Zolbo Site and any of the Services offered by the Company.

2. Definitions

  1. The “Service” refers to all the services that are developed and provided by the Company, and the members can use the service regardless of the type of terminal (including various wired and wireless devices, such as PCs and portable terminals).
  2. The “Auto-trading service” refers to the service in which, the trading bot enables automatic trading of cryptocurrency based on the data analysis through the exchange’s API KEY provided directly by the member, only in case the member requests the execution of automatic trading.
  3. The “Customer” or “User” refers to individual private person(s) or legal entity making use of the Service. The Customer or User includes both the member and the non-member.
  4. The “Service Use Contract” refers to a contract between the Company and the User who subscribes to the service through the Zolbo website (http://www.zolbo.ai) and/or app service to enable the users to use the service.
  5. The “Member” refers to a customer who agrees to these terms and conditions, enters into a service contract with the Company through membership, and uses the service by obtaining an ID and password upon accessing to the Zolbo website and/or app service.
  6. The “Points” refers to Zolbo Points which can be acquired and used by the members in process of using the Service.

3. Registration

  1. The Member needs to register and create a personal account in order to use the Service. The Member must protect the login details of his/her own account and keep the password strictly secret. The Company assumes that all actions taken from the Member's account are done by the Member himself/herself or under his/her supervision. The Member agrees to provide up-to-date, complete and accurate information on his/her account. The Member agrees to promptly update his/her personal account when necessary, so that the Company can contact the Member if needed.

  2. In principle, the Member shall apply for use by providing accurate information in accordance with the membership procedure. In the event that there is no issue with technical or administrative aspects of the Service at the time of application for registration, the company shall accept the request for use by the Customer. However, the company may not accept the application for use under each of the following subparagraphs, or cancel the approval or cancel the contract through further confirmation.

    (a) If the registered name is not your real name or if you apply using someone else's name

    (b) In case the details of the application are falsely registered, or the information required is not entered on the form presented by the Company

    (c) In case of an application for the purpose of undermining social order and customs

    (d) If the service is to be used for purposes such as for profit-making or for damaging the Company, or for other purposes that are against the original design of the Service

    (e) In case the Service is used for profit-making purposes without the consent of the Company

    (f) In case the application is made in violation of the provisions set forth in this Terms or the application requirements set by the company are not met

    (g) Other cases in which the Members are deemed to be involved in inappropriate behavior

  3. The Company may limit its approval to the application for use in each of the following cases and suspend the approval until the reasons for such suspension are resolved.

    (a) If the Company determines that expansion of the facility is not possible in a short period of time due to insufficient service facilities

    (b) In case of service failure

    (c) In case approval for use is difficult for other unavoidable reasons

    (d) In case a Member with a record of termination intends to apply for re-entry within the last seven days

4. Withdrawal

  1. The Member may terminate the Service contract, withdraw from the Service, or request a suspension of use by applying for membership withdrawal on the website or the app at any time.

  2. In the event the Member violates the Terms or falls under any of the following, the company may restrict or cancel the Service contract.

    (a) In case there is a demand for correction by the relevant public authorities

    (b) In case of an act in violation of other related laws and regulations

  3. In the event of a Service use request from a legal representative of a user under the age of 18, the company may impose restrictions on the Member’s use of the service.

  4. Re-enrollment after membership withdrawal is allowed seven days after the membership withdrawal, but the Company may refuse the re-enrollment for Members who have been restricted in accordance with the Terms and other relevant policies.